
Change won’t wait! Part 3: Upgrade for your team – digitally efficient, humanly connected.
9. February 2026
Major Carlo reports: Galileo, big politics, and lots of orbit
10. March 2026Why our customers enjoy working with ti communication
Why our customers enjoy working with ti communication
If a company wants to know how well its services are really received, there is no better way than to ask directly. That is exactly what we did, and the results speak for themselves: our customers are delighted. Our 2026 customer satisfaction survey impressively shows that ti communication continues to be a reliable partner in the areas of intercultural cooperation, leadership development, and international training.
Our customers experience genuine quality – consistently and personally
11.76% of respondents are satisfied, 88.24% are very satisfied with the collaboration. One comment sums it up: “Always a very professional and absolutely friendly collaboration with your team.”
Communication that builds trust
Communication is one of the strongest drivers of customer satisfaction. This is clearly evident: 88.57% rate our availability and communication as very good. One customer puts it this way: “Great, friendly customer service and quick availability/feedback.”
Of course, we also take constructive feedback seriously: “Sometimes a little delayed—it would be nice if quotes were provided more quickly.” This is valuable input that we actively incorporate into our process optimization.
Organization you can rely on
90.32% rate the organization of our measures as very good. Our flexibility is particularly appreciated: “When someone was absent due to illness at short notice, an alternative solution was quickly offered.”
Our training courses are effective—and have a lasting impact.
All of our surveyed customers find the training courses helpful or very helpful. Our EXPERTS are also impressive: 84.38% rate the selection, competence, and teaching methods as very satisfactory, while 15.62% rate them as satisfactory. This results in an impressive overall satisfaction rating of 100%.
One customer sums it up as follows: “The personal interaction at all levels is always very pleasant, the assignment is tailored to individual needs without any problems, and the sessions are very well prepared and informative in terms of content. An all-round successful package.”
Our customers recommend us to others – by an overwhelming majority
100% of our customers would definitely or probably recommend ti communication to others. And the open responses speak for themselves:
“An all-round successful package.”
“Keep up the good work! We look forward to continuing our collaboration.”
“Because the collaboration is very professional and uncomplicated.”
The results of the survey clearly show what sets our collaboration apart: professional excellence, personal proximity, and genuine reliability. Our customers experience training courses that not only impart knowledge but also have a lasting effect. Above all, they feel that their contexts and individual requirements are taken into account.
The fact that all of the customers surveyed would recommend us confirms what many express in their comments: ti communication stands for professional support, high-quality expertise, and a collaboration that feels good on a human level. It is precisely this combination that makes us a partner you can rely on—today and in the future.
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