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DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260621T223442
CREATED:20260601T122400Z
LAST-MODIFIED:20260601T135147Z
UID:10000402-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Conflict Resolution: Navigating Between Tremors and Balance in Tensions and Conflict Situations
DESCRIPTION:„When the winds of change blow\, some people build walls and others build windmills.” – Chinese proverb \nWhen different cultural values\, role expectations\, and communication styles collide\, friction can arise—often subtly at first\, then increasingly noticeably. What begins as a small misunderstanding can quickly grow into palpable tension within a team. Unresolved conflicts are like a bad smell: they spread\, intensify\, and make collaboration increasingly difficult. Frustration and escalation rarely happen by chance; they emerge when intercultural understanding is lacking and conflicts are left unaddressed rather than managed constructively. \nIn this training\, you will reflect on how you typically handle conflict and evaluate how effective those strategies really are. You will develop the ability to respond with greater awareness\, confidence\, and intention—even in challenging intercultural situations where tensions may arise. \nContent\n\nUnderstanding conflicts: Is every disagreement a conflict?\nThe conflict cycle: How conflicts begin and escalate\nConflict styles and personal conflict patterns (Strength Deployment Inventory® / SDI)\nFive steps – the path to constructive conflict management\nMind your language! The conflict potential of words\nPerceiving subtle emotional undercurrents\n\nMethods\n\nSelf-reflection and self-assessment (SDI)\nCase studies\, participants’ own experiences\, and feedback\nFace-saving theory as a key to intercultural conflict management\nNonviolent Communication according to Marshall Rosenberg\nBody language lab\n\nBenefits\n\nSharpen your awareness of how you deal with conflict and expand your repertoire of responses\nReflect on and reassess your existing conflict resolution strategies\nPrepare for difficult conversations: learn the key principles for addressing conflicts constructively\nUnderstand the nonverbal messages you convey\nRecognize your fear of conflict\, your personal thresholds\, and your vulnerabilities\n\nNotes on Time:\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and Hindi.
URL:https://www.ticommunication.eu/en/event-details/intercultural-conflict-resolution-navigating-between-tremors-and-balance-in-tensions-and-conflict-situations/
LOCATION:virtual
CATEGORIES:Intercultural Training,Team Development
ATTACH;FMTTYPE=image/jpeg:https://www.ticommunication.eu/wp-content/uploads/2026/06/Verhandlungsfuehrung-1.jpg
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260621T223442
CREATED:20260601T130145Z
LAST-MODIFIED:20260601T135211Z
UID:10000403-4070908800-4070995199@www.ticommunication.eu
SUMMARY:More Than Medicine: Culturally Sensitive Care
DESCRIPTION:Healthcare is more than mere clinical expertise. It depends on trust\, understanding\, and those crucial moments when patients\, care receivers but also care givers decide whether they feel seen\, heard\, and taken seriously. \nHealthcare professionals face not only medical challenges in their daily work\, but also situations shaped by the diverse cultural backgrounds of their patients and clients. Cultural differences may influence how pain is expressed\, perceptions of personal space and professional boundaries\, expectations regarding the roles of healthcare professionals and family members\, and beliefs about who should be involved in making decisions. \nIt addresses precisely those moments in everyday professional practice where differing cultural expectations between healthcare professionals and patients\, clients\, or those receiving care create additional challenges. \nWhether you are a midwife\, nurse\, physiotherapist\, or work in another healthcare profession\, this training is designed with your daily professional challenges in mind. It addresses the everyday realities of healthcare practice\, where differing cultural expectations between professionals and those in their care can lead to added complexity. \nIntercultural competence is more than an additional qualification—it is a vital foundation for safe\, effective\, and patient-centered care. \nKey Challenges in Practice\n\nCulture-specific perceptions and expressions of pain\, incorporating neuroscientific insights\nCulturally shaped roles of and expectations toward family members\nCommunication barriers in care and support caused by language differences\nCultural differences in the understanding of childbirth\, nursing care\, therapy\, and medical treatment\nChallenges in care caused by culturally influenced beliefs and practices\, viewed through neuroscientific perspectives on trust and stress\n\nMethods\n\nPractice-based case work drawn from healthcare settings\nInteractive individual and group exercises to encourage perspective-taking and competence development\nSimulations and role plays to strengthen intercultural confidence in action\nBrief theory-based inputs to frame and support practical learning\n\nBenefits\n\nEnhance your professional competence in the healthcare sector\nBuild confidence in navigating uncertainty and complex care situations\nDevelop effective communication strategies for challenging intercultural interactions\nFine-tune culture-reflective communication skills for conflict-prone intercultural encounters\nStrengthen your self-care practices and maintain work–life balance in high-pressure\, culturally complex care environments\n\nNotes on Time:\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and Hindi.
URL:https://www.ticommunication.eu/en/event-details/more-than-medicine-culturally-sensitive-care/
LOCATION:virtual
CATEGORIES:Intercultural Training
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