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DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210719T134127Z
LAST-MODIFIED:20240416T101248Z
UID:10000094-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Virtual Okaloa Flowlab simulation - Workflow
DESCRIPTION:When you look at how work flows through an organization\, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work\, or if external dependencies like vendors or agencies are involved. How can you identify them\, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers\, co-operate better and hence improve their team and organizational culture? \nTopic: Workflow\nIn most organizations work is handed over from one specialist role to another\, following a certain sequence\, also known as a workflow. Workflow cannot be ignored as it is an important part of how work is organized in most organizations\, even including agile organizations. Participants will experience workflow (loopbacks) and dependencies. With this simulation we are simulating a typical workflow as defined in e.g. Jira or any other tracking system\, whereby work goes from one person to another\, and back in case of loopbacks. The Workflow simulation shows what Kanban really is about – differentiating between proto-kanban and Kanban as well as teaching how to deal with back-flow. \nLearning objectives and benefits\n\n\nDuring and after the simulation definite wow-moments across teams on more collaborative ways of working\nAfter the simulation better communication and collaboration across teams\nFaster and more reliable delivery of requests to the customer\nBetter quality across work\, also long-term\nCost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams\nIndividuals will be able to see the bigger picture of the work\, work for a purpose\, take personal pride across the organisation and improve the organisational culture\n\n\nCourse format\n4 hours simulation\, including group discussion\, real life simulation and debrief (virtual version; in person if Silke Noll is in Germany). \nNote on times\n\nThe course will be run out of New Zealand.\n4-5 hours\, 8-12am CEST\, 6-10pm NZST.\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German\, French and Italian.
URL:https://www.ticommunication.eu/en/event-details/virtual-okaloa-flowlab-simulation-workflow/
LOCATION:virtual
CATEGORIES:Agility,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Okaloa_Flowlab-Silke_Noll_Veranstaltung_Titelbild.png
ORGANIZER;CN="Silke Noll":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210719T134037Z
LAST-MODIFIED:20240416T101139Z
UID:10000092-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Virtual Okaloa Flowlab simulation - Competence
DESCRIPTION:When you look at how work flows through an organization\, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work\, or if external dependencies like vendors or agencies are involved. How can you identify them\, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers\, co-operate better and hence improve their team and organizational culture? \nTopic: Competence\nWhat happens when you have specialist workers involved when delivering value to the customer? When you rely on specialist workers\, you automatically create dependencies\, i.e. key man dependencies\, and dependencies between work items. The purpose of this simulation is to experience bottlenecks as a result of assigning work to the specialist. This simulation is relevant when you want to introduce the concept of staff liquidity. It can be used in environments where methods like e.g. Kanban and Scrum are applied. \nLearning objectives and benefits\n\n\nDuring and after the simulation definite wow-moments across teams on more collaborative ways of working\nAfter the simulation better communication and collaboration across teams\nFaster and more reliable delivery of requests to the customer\nBetter quality across work\, also long-term\nCost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams\nIndividuals will be able to see the bigger picture of the work\, work for a purpose\, take personal pride across the organisation and improve the organisational culture\n\n\nCourse format\n4 hours simulation\, including group discussion\, real life simulation and debrief (virtual version; in person if Silke Noll is in Germany). \nNote on times\n\nThe course will be run out of New Zealand.\n4-5 hours\, 8-12am CEST\, 6-10pm NZST.\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German\, French and Italian. \n 
URL:https://www.ticommunication.eu/en/event-details/virtual-okaloa-flowlab-simulation-competence/
LOCATION:virtual
CATEGORIES:Agility,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Okaloa_Flowlab-Silke_Noll_Veranstaltung_Titelbild.png
ORGANIZER;CN="Silke Noll":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210719T131512Z
LAST-MODIFIED:20240416T101050Z
UID:10000038-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Virtual Okaloa Flowlab simulation - Multi-Team
DESCRIPTION:When you look at how work flows through an organization\, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same task\, or if external dependencies like vendors or agencies are involved. How can you identify them\, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers\, co-operate better and hence improve their team and organizational culture? \nTopic: Multi-Team\nThis simulation allows an experience of flow and collaboration across multiple teams that need to work together to deliver value. Individual teams can be competence\, component or technology teams each with their own area of specialization. They could even be feature teams (full-stack teams) to the extent that each feature team focusses on its own feature set (e.g. check-out\, …). The simulation demonstrates multi-tiered flow and collaboration across 2 different levels: \n1) the request level and \n2) work item level \nOne of the elements of this simulation is to experience bottlenecks in a multi-team context and the effects of this on delivering value. This simulation is relevant in combination with methods that address scaling. \nLearning objectives and benefits\n\n\nDuring and after the simulation definite wow-moments across teams on more collaborative ways of working\nAfter the simulation better communication and collaboration across teams\nFaster and more reliable delivery of requests to the customer\nBetter quality across work\, also long-term\nCost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams\nIndividuals will be able to see the bigger picture of the work\, work for a purpose\, take personal pride across the organisation and improve the organisational culture\n\n\nCourse format\n4 hours simulation\, including group discussion\, real life simulation and debrief. (virutal version; in person if Silke Noll is in Germany) \nNote on times\n\nThe course will be run out of New Zealand.\n4-5 hours\, 8-12am CEST\, 6-10pm NZST.\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German\, French and Italian. \n 
URL:https://www.ticommunication.eu/en/event-details/virtual-okaloa-flowlab-simulation-multi-team/
LOCATION:virtual
CATEGORIES:Agility,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Okaloa_Flowlab-Silke_Noll_Veranstaltung_Titelbild.png
ORGANIZER;CN="Silke Noll":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210719T134100Z
LAST-MODIFIED:20240416T101206Z
UID:10000093-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Virtual Okaloa Flowlab simulation - Value Stream
DESCRIPTION:When you look at how work flows through an organization\, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work\, or if external dependencies like vendors or agencies are involved. How can you identify them\, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers\, co-operate better and hence improve their team and organizational culture? \nTopic: Value Stream\nMany organizations struggle with the phenomena: performance versus cost versus quality and time pressure. Trying to validate all assumptions upfront will in the end lead to bad quality because at a certain point you will be faced with pressure to deliver and then suddenly the item is rushed through the system. Not agreeing on requirements might lead to high risk of failure further in the value stream. But how to find turning point\, moment that you know you are over assessing. The urge to get everything cleared out makes that in the end we feel time pressure and we deliver bad quality. In this simulation participants experience the end-to-end flow along a value creation process\, from customer request to delivery to the customer. It addresses dealing with assumptions of the upstream\, hand-offs and loopbacks. \nLearning objectives and benefits\n\n\nDuring and after the simulation definite wow-moments across teams on more collaborative ways of working\nAfter the simulation better communication and collaboration across teams\nFaster and more reliable delivery of requests to the customer\nBetter quality across work\, also long-term\nCost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams\nIndividuals will be able to see the bigger picture of the work\, work for a purpose\, take personal pride across the organisation and improve the organisational culture\n\n\nCourse format\n4 hours simulation\, including group discussion\, real life simulation and debrief (virtual version only). \nNote on times\n\nThe course will be run out of New Zealand.\n4-5 hours\, 8-12am CEST\, 6-10pm NZST.\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German\, French and Italian. \n 
URL:https://www.ticommunication.eu/en/event-details/virtual-okaloa-flowlab-simulation-value-stream/
LOCATION:virtual
CATEGORIES:Agility,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Okaloa_Flowlab-Silke_Noll_Veranstaltung_Titelbild.png
ORGANIZER;CN="Silke Noll":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210726T131823Z
LAST-MODIFIED:20240416T101312Z
UID:10000111-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Competence France - Savoir vivre\, laissez faire\, savoir faire?
DESCRIPTION:According to surveys\, German companies have particular difficulties working with two countries. In Europe\, France is at the top of the list and causes numerous misunderstandings and question marks – on both sides. The cultural specific features of Germany’s close neighbor are often underestimated. Is it enough for a successful cooperation\, in the best case just to speak the other language? \nOur intercultural business training on France provides an insight into the French mindset and highlights selected cultural\, political\, historical and economic backgrounds and root causes. Depending on the needs of the participants\, the following topics\, for example\, which play a role in working with French business partners and employees\, can be examined: \n\nMindset – What are differences and similarities?\nTrust – How do I build sustainable business relationships\, what business customs should I observe?\nIl faut tout dire en Allemagne! Communicating effectively and decoding messages\nUnderstanding hierarchy – how do decision-making processes work?\nWorking styles\, time management & understanding of planning\nDeveloping strategies for a successful collaboration with French colleagues & business partners\n\nBenefits\n\nYour contacts and projects will run smoothly\nYou can prevent misunderstandings and conflicts\nYou save time\, nerves and money\n\nMethods\n\nVirtual tools (including polls\, chat\, whiteboard\, quizzes)\nInteractive exercises & breakout sessions in tandems & groups\nVideos\nSharing of experiences and discussion among participants\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French
URL:https://www.ticommunication.eu/en/event-details/intercultural-competence-france-savoir-vivre-laissez-faire-savoir-faire/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Frankreich-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210726T143814Z
LAST-MODIFIED:20240416T101635Z
UID:10000121-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Sino-German collaboration
DESCRIPTION:Since years\, China is Germany’s largest trading partner. Often the German knowledge about China is still limited and biased by media coverage and individual projections about each other. Covid has magnified the collaboration challenge between teams and sites – working from home offices with initially limited technical equipment on both sides\, prevalence of virtual exchanges over online meetings\, limited travel options to Chinese subsidiaries which are expected to last into 2022 etc. Given all these constraints and cultural magnifiers in the virtual context\, misunderstandings in Sino-German project teams have been on the rise. \nOur intercultural business training provides a refresher of the Chinese mindset and highlights selected cultural\, political\, historical and economic backgrounds and actual developments. Depending on the needs of the participants\, the following topics\, for example\, which play a role in working with Chinese business partners and colleagues\, can be examined: \n\nSino-German perceptions. Key Sino-German values\nMindset – What are differences and similarities?\nTrust – How do I build sustainable business relationships\, what business customs should I observe?\nCommunicating effectively in projects – decoding implicit messages and body language\nHierarchy@work – understanding leadership styles & decision-making\nWorking styles\, time management & understanding of planning\nCreating synergies in the Sino-German collaboration – developing strategies for smooth interactions between German and Chinese colleagues & business partners\n\nBenefits\n\nYour contacts and projects will run smoothly\nYou can prevent misunderstandings and conflicts\nYou save time\, nerves and money\n\nMethods\n\nVirtual tools (including polls\, chat\, whiteboard\, quizzes)\nInteractive exercises & breakout sessions in tandems & groups\nVideos\nSharing of experiences and discussion among participants\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French \n 
URL:https://www.ticommunication.eu/en/event-details/sino-german-collaboration/
LOCATION:virtual
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/07/Sino-German_collaboration-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210727T073810Z
LAST-MODIFIED:20240416T101703Z
UID:10000125-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Short Workshop: Intercultural Pitfalls
DESCRIPTION:Daily collaboration with different locations has long been a part of everyday work for many specialists and managers. Since last year\, they have also been working under tougher conditions – virtually from the home office\, without the opportunity to meet in person. Time for a moment of pause and reflection on one’s own experiences in collaboration. The Short Workshop provides insight into potential pitfalls in collaboration between different locations\, multicultural project teams and across national borders. \nDepending on the needs of the participants\, the following topics\, which play a role in the cooperation of multicultural teams\, can be highlighted: \n\nCulture@work – pitfall body language + perceptions\nOrientation frameworks to culture@work\nHead vs. heart – building trustful business relations\nLeadership styles – hierarchy and decision-making\nCommunication styles – low and high context cultures\nPitfall amplifiers on teams and their performance: multicultural – virtual – remote – hybrid\nStrategies for working effectively across borders\, cultures and dis-tance\n\nMethods\n\nVirtual collaboration tools\nTrainer Input\nInteractive exercises and breakout sessions in tandems and groups\nSharing of experiences and discussion among participants\n\nNote on times\n\n3 hours with a short break.\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French
URL:https://www.ticommunication.eu/en/event-details/short-workshop-intercultural-pitfalls/
LOCATION:virtual
CATEGORIES:Intercultural Training,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Intercultural_Pitfalls-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210727T114447Z
LAST-MODIFIED:20240416T101735Z
UID:10000127-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Collaboration France-China
DESCRIPTION:French-Chinese project teams encounter many cultural misunderstandings though they could collaborate more smoothly when focusing on shared values\, business practices and understandings. Our intercultural business training on the Sino-French collaboration provides an insight into the Chinese and reflection of the French mindset and highlights selected cultural\, political\, historical and economic backgrounds and root causes. Depending on the needs of the participants\, the following topics\, for example\, which play a role in working with Chinese business partners and employees\, can be examined: \nMain Contents\n\nMindset – What are differences and similarities?\nTrust – How do I build sustainable business relationships and what business customs should I observe?\nHigh context high two! Communicating effectively and decoding messages incl. body language\nUnderstanding hierarchy – how do decision-making processes work?\nWorking styles\, time management and understanding of planning\nDeveloping strategies for a successful collaboration between French and Chinese colleagues and business partners\n\nBenefits\nThe training is designed to optimize your collaboration between French and Chinese business partners and colleagues. \n\nYour contacts and projects will run smoothly\nYou can prevent misunderstandings and conflicts\nYou save time\, nerves and money\n\nMethods\n\nVirtual tools (including polls\, chat\, whiteboard\, quizzes)\nInteractive exercises and breakout sessions in tandems and groups\nVideos\nSharing of experiences and discussion among participants\nTarget groups\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French \n 
URL:https://www.ticommunication.eu/en/event-details/intercultural-collaboration-france-china/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Frankreich_China-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210727T115759Z
LAST-MODIFIED:20240416T101759Z
UID:10000129-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Short Workshop: Leading successfully across borders
DESCRIPTION:Globalisation and digitalisation are two ongoing trends. Intercultural competence plays a decisive role for success as a manager in an increasingly complex international environment. Dealing skilfully with diversity in teams – recognizing differences and leveraging them effectively – is becoming a key competence for managers. \nMain Contents\n\nVUCA goes global\n3 levels of trust\nWorking styles\, time management and approaches to planning\nLeadership styles – Understanding of hierarchy and approaches to decisions\nStrategies for developing high performance teams\n\nMethods\n\nVirtual tools (including polls\, chat\, whiteboard\, quizzes)\nTrainer Input\nInteractive exercises and breakout sessions in tandems and groups\nSharing of experiences and discussion among participants\n\nNote on times\n\n3 hours with a short break\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French
URL:https://www.ticommunication.eu/en/event-details/short-workshop-leading-successfully-across-borders/
LOCATION:virtual
CATEGORIES:Intercultural Training,Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Leading_Fuehrung-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210728T095421Z
LAST-MODIFIED:20240416T101824Z
UID:10000135-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Short Workshop: Leading effective virtual meetings across cultures
DESCRIPTION:Since 2020\, virtual working from the home office has become the “new work” routine overnight. Travel options and face2face meetings suddenly disappeared\, but projects still had to continue. By remote control\, with trial and error. Without specific preparation or training in this previously little-used medium. Since then\, many people have found themselves in a day that is riddled with online meetings. Terms like “zoom fatigue\,” “resilience\,” etc. indicate that face2face meeting principles do not simply translate into the virtual space. Because virtual collaboration is here to stay in the post-Covid era\, it is time for a moment of individual pause\, reflection on own experiences and sharing of tools & rules for successful virtual communication. The Short Workshop insight into the dynamics of virtual communication and cross-cultural collaboration. \nMain Contents\n\nDual Challenge – virtual meetings and cross-cultural preferences and work styles\nBridging distance\, creating closeness and psychological safety\nVirtual meetings vs. face2face meetings vs. hybrid meetings\nBest practices and agile tools for the design and execution of virtual meetings in all meeting phases\n\nBenefits\n\nReflection of own experiences\nExchange among participants with their best practices\nReflection on the role of the meeting faciliator\nImprove virtual meeting quality\, identify individual areas of action\, gain confidence with the online media\nFill your tool box\n\nMethods\n\nVirtual collaboration tools\nTrainer Input\nInteractive exercises and breakout sessions in tandems and groups\nSharing of experiences and discussion among participants\n\nNote on times\n\n3 hours with a short break.\n\nThis course is also available as a one day Workshop. Click here to get there. \nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French
URL:https://www.ticommunication.eu/en/event-details/short-workshop-leading-effective-virtual-meetings-across-cultures/
LOCATION:virtual
CATEGORIES:Intercultural Training,Virtual Work
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Virtual_Meetings-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142749
CREATED:20210728T100122Z
LAST-MODIFIED:20240416T101855Z
UID:10000136-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Facilitating and leading effective virtual meetings across cultures
DESCRIPTION:Since 2020\, virtual working from the home office has become the “new work” routine overnight. Travel and face2face meetings suddenly disappeared\, but projects still had to continue. By remote control\, with trial and error. Without specific preparation or training in this previously little-used medium. Since then\, many people have found themselves in a day that is riddled with online meetings. Terms like “zoom fatigue\,” “resilience\,” etc. indicate that face2face meeting principles do not simply translate into the virtual space. Because virtual collaboration is here to stay in the post-Covid era\, it is time for a moment of individual pause\, reflection on own experiences and sharing of tools & rules for successful virtual communication. Depending on the needs of the participants\, the following topics\, for example\, which play a role in the communication and collaboration of multicultural teams\, can be highlighted: \nMain Contents\n\n\nChallenge cultural intelligence – cultural ways of thinking and working\nChallenge virtual space – virtual meetings – face2face meetings – hybrid meeting forms\nIntercultural meets virtual – mastering dual challenges for the design of online meetings\nBridging distance\, creating closeness and psychological security\nAgile tools and best practices for the design and execution of virtual meetings in all meeting phases\nEnabling interaction and feedback\, managing team dynamics\n\n\nBenefits\n\n\nReflection of own experiences\nExchange among participants with their best practices\nReflection on the role and skillset of the meeting faciliator\nImprove virtual meeting quality\, know about the team dynamics\, identify individual fields of action\, gain security and lightness in faciliating online meetings\nToolset – fill and expand own tool box\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nThis course is also available as a Short Workshop. Click here to get there. \nNumber of participants: 3 to max 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French \n 
URL:https://www.ticommunication.eu/en/event-details/one-day-seminar-facilitating-and-leading-effective-virtual-meetings-across-cultures/
LOCATION:virtual
CATEGORIES:Virtual Work
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Virtual_Meetings-Isabelle_Hansen_Veranstaltung_Titelbild.png
ORGANIZER;CN="Isabelle Hansen":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210812T133755Z
LAST-MODIFIED:20240416T101923Z
UID:10000140-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Thailand: Land of Smiles – A peek behind the Thai Smile
DESCRIPTION:Thailand is the second-largest economy in Southeast Asia and the only country in the region that has never been colonized. Buddhism as the predominant religion has a strong influence on many aspects of daily life\, culture and business. Thais are famous around the world for their smiles and ‘having fun’ is an important part of Thai life … but visitors need to learn to see behind the facade – not every smile is a happy smile. \nContents\nCommunicating with the Thais: \n\nThai history\, culture and values\nInterpersonal relationships\nCommunication – verbal and non-verbal\n\n‘Doing business’ in Thailand:\n\nBusiness in Thailand – features\, traditions and ethics\nThai business culture\nNegotiations\nLeading Thai teams\n\nRelocating to Thailand:\n\nPreparing for the move\nWestern perceptions of Thailand\nThai attitudes to foreigners\nDealing with Culture Shock\n\nBenefits\n\n\nIncreased self-awareness of your own culture as a filter of how you see things\nImproved awareness & knowledge about Thai culture\nBetter understanding of Thai norms and practices\nFaster adaptation and increased performance\n\n\nMethods\n\n\nInformation sharing & discussion\nCase Study analysis\nVideo cases\nGroup work\nIndividual reflection exercises\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German. \n 
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-thailand-land-of-smiles-a-peek-behind-the-thai-smile/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/08/Titelbild-Astrid-Thailand.png
ORGANIZER;CN="Astrid Kainzbauer":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210813T085341Z
LAST-MODIFIED:20240416T101946Z
UID:10000142-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Italy: Success through competence beyond clichés and stereotyping
DESCRIPTION:Hardly any other country is associated with so many stereotypes as Italy\, one of Germany’s most important trading partners. The geographical proximity of the popular destination for vacation and holidays leads to the perception that we know each other and have found successful forms of communication. However\, this is often not the case. In the interaction between Germans and Italians\, cultural differences and numerous misconceptions repeatedly lead to misunderstandings and conflicts in various areas of business communication. Economic cooperation requires both sides to have in-depth knowledge of their own and the foreign culture so that synergy potentials can be exploited. The training is intended to make a valuable contribution to this. \nBenefits\n\n\nConfidence in business contacts through background knowledge of cultural imprints\nRecognizing synergy potentials in intercultural cooperation (with intercultural teams)\nDeveloping skills to prevent and/or deal with misunderstandings and conflicts\n\n\nMethods\n\n\nPractice-oriented information\nExercises (individual and in groups)\nAnalysis of (own) case studies\nExchange of experiences\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, Italian and German. \n 
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-italy-success-through-competence-beyond-cliches-and-stereotyping/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Italien_Ulrike_Kaunzner_Veranstaltung_Titelbild.png
ORGANIZER;CN="Prof. Dr. Ulrike Kaunzner":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210816T111303Z
LAST-MODIFIED:20240416T102018Z
UID:10000144-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Hungary: Successful communication and cooperation with Hungarian employees\, colleagues and business partners
DESCRIPTION:How can I communicate in an interculturally skilful and type-specific way to be able to recognise and avoid conflicts? The intercultural training for Hungary illustrates the differences in socio-culturally shaped patterns of thinking and behaviour in an intensive and multifaceted way. Participants gain an overview of country-specific cultural characteristics in order to better understand the people and work situations in Hungary. Thus\, they are enabled to independently work out intercultural solution strategies and to recognise and deal with intercultural areas of conflict at an early stage. The participants are able to use potential synergies more efficiently and apply them accordingly. In this way\, common goals can be achieved with more ease\, while taking the local culture into account.\nIn addition\, participants will reflect on their own culture and personality in order to better understand cultural differences. \nContents\n\n\nBuilding relationships\nManaging time\nUnderstanding rules and quality\nHierarchy and status\nResponsibility and initiative\nStructure and motivation\nTeam concept\nDealing with emotions in meetings and negotiations\nExpressing feedback and criticism\n\n\nBenefits\n\n\nYou are made aware of the Hungarian culture\nYou know the most important cultural differences in communication\, negotiation and cooperation\nYou will be able to deal with the differences efficiently and successfully\nYou know the success strategies for joint meetings and project goals\nYou increase your action\, communication and impact competence\n\n\nMethods\n\n\nInteractive\, practice-based training drawing on 16 years of experience of the trainer\nReflection and self-evaluation exercises\nTransfer exercises\, short knowledge inputs\, quizzes and analysis of concrete case studies\nCompilation of a personal action plan\, learning objectives and strategies\nUse of cultural models as a navigation tool\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and Hungarian.
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-hungary-successful-communication-and-cooperation-with-hungarian-employees-colleagues-and-business-partners/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Ungarn-Gyoengyi_Varga_Veranstaltung_Titelbild.png
ORGANIZER;CN="Gy%C3%B6ngyi Varga":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210825T112906Z
LAST-MODIFIED:20240416T102115Z
UID:10000160-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Know-How Hungary
DESCRIPTION:Hungary looks back on a long history and always fought for its independence. Even today\, the fighting character shapes the country and its people. Economically\, Hungary is very interesting for foreign investments due to its attractive conditions and numerous German and international companies have large production facilities on site. Budapest is a lively and culturally extremely interesting metropolis with still some flair from the long-gone Austro-Hungarian monarchy. The business culture in Hungary has its peculiarities. It is advisable to take more time to build good and sustainable business relationships. Hungary is in a process of transformation in terms of management strategies and organizational development. This intercultural business training not only gives an overview of historical\, economic\, political and socio-cultural developments in Hungary\, but also prepares you optimally for your market entry or for your longer stay in Hungary. \nContents\n\n\nCommunication behaviors\nRelationship building\nDecision making processes\nTeamwork\nDifferences between generations\n\n\nBenefits\n\nThe training is intended to optimize your cooperation with your Hungarian colleagues and partners: \n\nImprovement of your contacts and smooth running of your projects\nOptimizing your communication processes to achieve better results\nEstablishing lasting good business and working relationships to achieve goals\nSaving time and nerves by knowing basic values and attitudes in Hungary\n\n\nMethods\n\n\nInput and exchange of experiences\nBreakout sessions for communication exercises\nAnalysis of relevant case studies\nDiscussion and exchange among the participants\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French.
URL:https://www.ticommunication.eu/en/event-details/intercultural-know-how-hungary/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Ungarn-Karin_Schreiner.png
ORGANIZER;CN="Karin Schreiner":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210825T113813Z
LAST-MODIFIED:20240416T102136Z
UID:10000072-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Know-How Romania
DESCRIPTION:Romania is one of the younger EU accession countries (2007) and can look back on a good and steadily developing economy. Underestimated by many\, Romania offers excellent skilled workers based on extremely solid training. Romanians do not see themselves as Eastern Europeans because they belong to the Roman culture and they are very proud of it. It is therefore advisable to know more about the country and its diverse landscape and cultural composition. Not only is Bucharest a booming metropolis\, the city of Cluj in the west of the country is also an attractive place to invest. The business culture in Romania surprises with a mixture of factual orientation and cordiality. The boundaries between business and personal life are blurred\, and it is important for Romanians to build good and sustainable professional and business relationships. Time management can therefore be a challenge. This intercultural business training not only gives an overview of historical\, economic\, political and socio-cultural developments in Romania\, but also prepares you optimally for your market entry or for your longer stay in Romania. \nContents\n\n\nCommunication behaviors\nRelationship building\nHierarchies and courtesy in business\nTime management\nDifferences between generations\n\n\nBenefits\n\nThe training is intended to optimize your cooperation with your Hungarian colleagues and partners: \n\nImprovement of your contacts and smooth running of your projects\nOptimizing your communication processes to achieve your goals more quickly\nEstablishing lasting good business and working relationships to achieve optimal results\nSaving time and nerves by knowing basic values and attitudes in Romania\n\n\nMethods\n\n\nInput and exchange of experiences\nBreakout sessions for communication exercises\nAnalysis of relevant case studies\nDiscussion and exchange among the participants\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and French.
URL:https://www.ticommunication.eu/en/event-details/intercultural-know-how-romania/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Rumaenien-Karin_Schreiner.png
ORGANIZER;CN="Karin Schreiner":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210825T114002Z
LAST-MODIFIED:20240416T102158Z
UID:10000074-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Working successfully with Filipino colleagues
DESCRIPTION:The business world has become globalised. Intercultural competence has therefore become an important core competence and condition for a successful international business engagement. In addition to technical or subject-matter competence\, the ability to work with people from other cultures and in different cultural situations is very significant. \nContents\n\n\nDescription and discussion of cultural differences and similarities between Germany and the Philippines\nComparison of the German and Philippine culture standards\, thinking and behavioural patterns\nGerman management styles\, communication\, motivation\, hierarchy\nDaily life in Germany (living\, shopping\, transport system\, free time activities)\nIntroduction to German history and geography\n\n\nBenefits\n\n\nThey learn to perceive and assess their own cultural orientation\, recognise patterns of thinking and behaviour in the Filipino context and understand their significance in working with Filipino staff and colleagues\nThey acquire comprehensive knowledge of the country and its economy\nYou will build positive personal and business relationships through positive communication\, fair negotiation and avoidance of conflict\nYour contacts and projects run smoothly\nYou can prevent misunderstandings and conflicts\nYou save time\, nerves and money\n\n\nMethods\n\n\nShort theoretical inputs (conceptual clarifications and definitions)\nCase studies\, critical incidents and dialogues\nRole play\nDiscussion\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/working-successfully-with-filipino-colleagues/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Philippinen-Norma_Lange-Tagaza_Veranstaltung_Titelbild.png
ORGANIZER;CN="Dr. Norma Lange-Tagaza":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210903T123240Z
LAST-MODIFIED:20240416T102316Z
UID:10000170-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Influence Shift Workshop - Exclusive event for Senior Executives who are committed to activating their own and their organization’s hidden resources
DESCRIPTION:Who influences whom in your work? If you are experiencing any of the situations below\, chances are that other people are influencing you more than you are influencing them. Your boss\, Global Headquarters or shareholders are limiting your power\, saying No to your suggestions\, denying resources\, or keeping you waiting for answers. Your peers keep ignoring or even sabotaging the implementation of your important cross-functional project. Your team say ‘Yes’ to everything you say\, but they implement your strategy so slowly that it drives you crazy. \nContents\nDiscover how to create an Influence Shift that changes the relationship dynamics with your most difficult stakeholders\, so they get fully on board. In this online\, experiential Influence Shift Workshop you will learn: \n\n\nWhat an Influence Shift really is and how to apply its power to your most important work relationships in a positive\, ethical way that benefits everyone involved\nThe exact steps to create an Influence Shift with your superiors\, peers and employees that allows you to get what you need from them without pushing or pleasing\nThe 3 biggest saboteurs that slow high-achieving leaders down that cause business organizations to lose millions of dollars every year\, and how to dissolve them\nHow to activate the hidden resources in your organization and boost collaborative performance\, increase agility and accelerate strategy execution\n\n\nNote on times\n\n2\,5 hours\n\nNumber of participants: 3-8\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
URL:https://www.ticommunication.eu/en/event-details/influence-shift-workshop-exclusive-event-for-senior-executives-who-are-committed-to-activating-their-own-and-their-organizations-hidden-resources/
LOCATION:virtual
CATEGORIES:Agility,Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Senior_Executives-Myriam_Callegarin_Veranstaltung_Titelbild.png
ORGANIZER;CN="Myriam Callegarin":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210913T124153Z
LAST-MODIFIED:20240416T102409Z
UID:10000178-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Collaboration is the new competition - Collaborative Communication Training Program in four modules
DESCRIPTION:Imagine working in an environment where everyone feels comfortable sharing information\, learning from each other\, making suggestions for changes and improvements\, and asking for what they want. Sounds idyllic? Cooperation and collaboration are not just values; they are also skills – skills that can to be trained\, practiced\, and developed. When collaborative skills are demonstrated consistently by leaders and employees in a work environment\, these values come alive and so become a part of the culture and the daily routine. Creating a culture of trust will make you and your business flourish and grow\, not to mention make your workplace more attractive to new talent. This training program\, Collaborative Communication\, is divided into 4 modules. Each module focuses on developing a specific skill set that revolves around interacting with others to promote engagement and collaboration within a distinct professional setting. \nModule 1 – Public speaking and confidence training\nBeing able to present and share information confidently and naturally is an important skill when collaborating in a professional environment. In this module\, we focus on how to engage and interact with your audience to make a competent and memorable impression. Additionally\, we look at how to be more persuasive and build a convincing argument. \nModule 2 – Teamwork and self-leadership\nCultivating a collaborative mindset as well as developing an attitude of self-leadership and self-responsibility are crucial skills for making teamwork work. In this module\, we focus on the dynamics of teamwork and how to maximize the potential of working in a team. Additionally\, we look at how leading yourself improves cooperation with others. \nModule 3 – Managing potential for conflict\nThe sooner we recognize potential for conflict and address it\, the easier it is to prevent escalation. In this module\, we look at how to give constructive feedback and confront challenging situations in such a way as to preserve and even improve your working relationships. This ability is critical for collaboration. Conflict is inevitable\, but combat is optional. \nModule 4 – Cooperative negotiation skills\nEverything in life is a negotiation. Nevertheless\, there are different negotiation settings that require different approaches. In this module\, we will look at internal negotiations and how to approach them cooperatively so as to maintain – and profit from – long-term working relationships.\nEach module can be booked separately as individual seminar day(s) or all together as a training course. The length of each module depends on the needs of the client and is determined after a thorough needs analysis. Training can be conducted on-site and/or online. \nNote on times\nPlease enquire about individually arranged training times. \nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/collaboration-is-the-new-competition-collaborative-communication-training-program-in-four-modules-2/
LOCATION:virtual
CATEGORIES:Negotiation Management,Team Development
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Collaboration_Kommunikation-Julia_Warner_Veranstaltung_Titelbild.png
ORGANIZER;CN="Julia Warner":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210916T122444Z
LAST-MODIFIED:20240416T100417Z
UID:10000206-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Cultural Agility - Your competitive advantage
DESCRIPTION:Cultural agility sets the course for successful leadership in a highly dynamic and uncertain world. To prepare for international challenges\, leaders must constantly evolve to drive growth strategies and innovation\, and to successfully engage with customers and employees from around the world. In a recent survey by the Economist Intelligence Unit\, 90 per cent of executives from 68 countries said that “cross-cultural management” was the biggest challenge in working across borders. Even managers in domestic organisations will increasingly work with staff from different cultural backgrounds. 90 % of tasks and activities involve communication between people who think and behave differently. On average\, 79 % of team performance is lost due to the clash of values and personalities combined with poor leadership. The ability to turn these differences into synergies reduces stress and conflict and can work to YOUR competitive advantage. \nContents\n\n\nSelf awareness and awareness of own prejudices and preconceptions\nLearn to adapt your own behaviour to maintain effective communication\nIncrease team performance by reducing the clash of personalities associated with poor leadership\nReduce stress and conflicts\nInstead\, learn to create synergies when interacting and managing across cultures\nAvoid cultural differences beconing a burden\nRecognise your team’s capabilities\, focus on their potential\nPractical case studies and discussion of real-life examples\n\n\nBenefits\nThe training aims to prepare participants for the intercultural implications of global leadership. “You cannot not communicate” (Paul Watzlawick) simply means that EVERYTHING you do is “read” as communication and communication is always cultural. It is therefore crucial to communicate as clearly and accurately as possible and not leave it to chance. Participants can therefore learn how to become more confident and competent in communicating in cross-cultural work environments to enable global leadership and cultural adaptation. \nMethods\n\n\nInteractive (group) exercises for reflection and application\nPractice-based case studies from the trainer’s 20 years of experience\nExchange of experiences and mutual learning\nApplication of cultural models and presentation to change perspectives\n\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/cultural-agility-your-competetive-advantage/
LOCATION:virtual
CATEGORIES:Agility,Intercultural Training,Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Agility-Marina_Ibrahim_Veranstaltung_Titelbild.png
ORGANIZER;CN="Marina Ibrahim":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210920T142012Z
LAST-MODIFIED:20240416T102526Z
UID:10000212-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Vietnam: Basic and advanced modules by practitioners for practitioners
DESCRIPTION:Basic seminar (duration 4h)*\nDo you regularly travel to Vietnam\, are you posted there or do you often have to deal with Vietnamese colleagues and busines partners? In this short seminar you learn the most important basics to avoid the typical pitfalls\, to move confidently in business life and to understand the most important intercultural contexts and differences. The seminar is rounded off with an introduction to the etiquette you should observe as a foreigner when working with Vietnamese. \n\n\nIntercultural basics and sensitisation\nInsights into Vietnamese culture\nCommunication in Vietnam\nIndividualism versus collectivism\nEtiquette\, Dos and Dont’s\n\n\nBuilding on the basic seminar\, we offer various advanced modules on the topics of HR management in Vietnam\, negotiating in Vietnam\, life in Vietnam for expatriates\, and dealing with Vietnamese authorities. We also offer individual coaching sessions on Vietnam in which we provide you with advice during your Vietnam engagement. This is an opportunity to discuss your specific issues and problems with an experienced consultant. Please contact us for an individualised offer. \nAdvanced module 1 (duration 2h): Human Resource Management Vietnam\nIn the advanced module “Human Resource Management Vietnam” you acquire the basics to understand the most important intercultural contexts in order to effectively lead employees in Vietnam and to fulfil your role as a manager. \n\n\nUnderstanding hierarchy\nStatus orientation\nUncertainty avoidance as a cultural dimension\nRetention of good staff\nDelegation of tasks and responsibilities\n\n\nAdvanced module 2 (duration 2h): Negotiating in Vietnam\nIn the advanced module “Negotiating in Vietnam” you gain insights into intercultural differences in understanding negotiations and contracts. The module lays the intercultural foundations for building resilient relationships with business partners in Vietnam\, which are an elementary basis for good local business. \n\n\nRelationships as a basis for cooperation\nUnderstanding contracts – differences in Germany and Vietnam\nDeepening communication in negotiations\n\n\nAdvanced module 3 (duration 2h): Living in Vietnam for expatriates\nThe advanced module “Living in Vietnam for expatriates” provides you with the most important information to have a relaxed and successful start in Vietnam in your life as an expatriate. \n\n\nPersonal security\nLiving in Vietnam\nDifferences between North\, Central and South Vietnam\, urban and rural areas\nDealing with corruption\nPrivate travel in Vietnam\nTraffic in Vietnam\nPossibilities for leisure activities\nRoom for individual questions\n\n\nAdvanced module 4 (duration 2h): Dealing with Vietnamese authorities\nIn the advanced module “Dealing with Vietnamese authorities” you will get first insights into how Vietnamese authorities work and what this means for you as a foreign manager. We discuss questions about local corruption and how best to deal with it\, as well as the tension between the usual way of dealing in Vietnam and modern compliance requirements. \n\n\nGovernment and administration in Vietnam – an introduction\nDealing with authorities as a manager and expat\nCorruption in Vietnam\n\n\nBenefits\n\nBy combining the basic module with the advanced modules relevant to you\, you can put together your own personal Vietnam training\nInformation from practitioners for practitioners\nRelaxed interaction with Vietnamese business partners and employees\nAvoid putting your foot in your mouth and losing face\nClarify intercultural issues that have arisen in dealing with Vietnamese business partners and colleagues\nBuild up an understanding of behaviour patterns of Vietnamese business partners and colleagues that have so far led to frustration and conflict\n\nMethods\n\nPractice-oriented input from a trainer with many years of Vietnamese experience as a consultant\, manager and entrepreneur\nLecture combined with interactive exercises\nAnalysis of case studies\, gladly also examples from the participants\nModerated exchange of experiences and discussion between participants\n\nSpecial format/requirements\nThe advanced modules can only be booked together with the basic module or after the basic module has been attended. A maximum of two modules can be carried out virtually per day (the basic module and an advanced module or two advanced modules). \nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German. \n 
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-vietnam-basic-and-advanced-modules-by-practitioners-for-practitioners/
LOCATION:virtual
CATEGORIES:Intercultural Training,Leadership,Negotiation Management
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2023/11/Vietnam-Axel_Mierke.png
ORGANIZER;CN="Axel Mierke":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20210923T094934Z
LAST-MODIFIED:20240416T102613Z
UID:10000098-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Reading the air – Conducting conversations and meetings with Japanese business partners
DESCRIPTION:“Reading the air” is a bit more than the “active listening” we know from Western cultures: It means being able to perceive signals from interlocutors and react to them in an appropriate way. This is exactly what this half-day workshop is all about: \n\nJapanese communication: Yes and no\, feedback\, criticism\, argumentation style\nMeetings with Japanese communication partners: Preparation\, participants and hierarchies\, conducting conversations\, decision-making\n\nBenefits\nAfter participating in this workshop you will \n\nunderstand Japanese communication signals\nbe able to utter criticism without making your Japanese counterpart lose face\nget more qualified feedback from the Japanese\nbe able to successfully promote your projects and decisions\n\nMethods\n\nCase studies\nSimulations\nIndividual and group exercises\nTrainer input\n\nNote on times\n\n9 – 13 h with a short break.\n\nNumber of participants: 3 to max 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German and Japanese.
URL:https://www.ticommunication.eu/en/event-details/reading-the-air-conducting-conversations-and-meetings-with-japanese-business-partners/
LOCATION:virtual
CATEGORIES:Intercultural Training,Negotiation Management
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2023/11/Japan-Angela_Kessel.png
ORGANIZER;CN="Angela Kessel":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20211102T150456Z
LAST-MODIFIED:20240531T082238Z
UID:10000214-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Fragile-to-Agile Breakthrough Coaching
DESCRIPTION:‘Growth and success in today’s marketplace is increasingly dependent on a willingness to be flexible and agile.’ (Scott M. Graffius\, Agile Transformation) \nLearn how cultural agility inspires leaders to gain clarity quickly and to respond flexibly and sustainably in an ever-demanding complex business world! \nVUCAD² describes the increasing speed and frequency of change as a growing part of our everyday lives and business. VUCAD² is the acronym for Volatility\, Uncertainty\, Increasing Complexity and Ambiguity\, Dynamics & Diversity. Businesses today need to be flexible and agile to survive in the so-called VUCAD² world. Any strategy for an Agile Transformation comes from knowing where you as leader and as organization are today and where you need/want to go. \nThis 30-days ‘Breakthrough Coaching Programme’ is designed to support you as a leader whose job it is to make sense of a complicated and turbulent world and how to respond to it faster and sustainably. This ‘Breakthrough Coaching Programme’ helps you embracing a growth mindset\, adapting behaviours\, and securing tools that deliver enhanced customer value\, improve team performance\, and achieve better business results. Expect the benefits of the ‘Breakthrough Coaching Programme’ that incite you in: \n\nCreating a clear vision for your organisation’s goals\nUncovering hidden challenges\nEstablishing an Agile Mindset\nRe-energising your potential as agile leader\nLeading with clarity and confidence\nEnhancing decision-making capabilities and adaptability\nBuilding and empowering high performing agile teams\nEmbracing diversity for an innovative and inclusive culture\n\n  \nArrange an exploratory call with Cultural Agility expert Marina Ibrahim to find out how this ‘Breakthrough Coaching Programme’ can help you gain AGILE insights and activate the agility of your organisation\, leadership\, and people. \nTraining languages: English and German. \n 
URL:https://www.ticommunication.eu/en/event-details/fragile-to-agile-breakthrough-coaching-how-cultural-agility-inspires-leaders-to-gain-clarity-quickly-and-to-respond-flexibly-and-sustainably-in-an-ever-demanding-complex-business-world/
LOCATION:virtual
CATEGORIES:Agility,Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/07/Fragile-to-Agile_Marina_Ibrahim_Veranstaltung_Titelbild.png
ORGANIZER;CN="Marina Ibrahim":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20211103T151316Z
LAST-MODIFIED:20240416T102728Z
UID:10000183-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Egypt: More Relationship than Business? Business Training for Project Leaders\, Specialists and Managers
DESCRIPTION:Egypt is not only the most populous country on the African continent. For centuries its capital Cairo has been an important trading centre due to its convenient location as a hub between Southern Europe\, the Orient and Black Africa. Numerous international corporations and business organisations that have their headquarters in Cairo and Germany is also one of their most important economic partners. German virtues and German products are highly valued in Egypt\, but the German directness is less so. \nAnyone planning to do business with Egyptian business partners or to work and live as an expat in the Arab world should therefore familiarise themselves with the country’s cultural characteristics and potential pitfalls at an early stage. \nContents\n\nUnderstanding Egypt’s country\, people and Egyptian culture.\nBusiness is always personal: the Egyptian attitude towards time\, truth\, communication and how to build trust with business partners.\nWhat influence does Islam have on business relationships?\nThe importance of negotiation and basic rules of optimal negotiation preparation.\nBasic knowledge of Arabic language and body language: greetings / gestures / laughter / decorum and taboos.\nHow to prepare for intercultural challenges and successfully secure long-term and successful business relations in Egypt.\n\n  \nBenefits\n\nEstablishing the foundation for long-term and successful business relationships in Egypt.\nPreparing for intercultural challenges and preventing misunderstandings and conflicts.\nExpanding your scope of action and optimising your collaborations.\nYour contracts and projects progress more seamlessly.\nSaving time\, money\, stress\, and frustration.\n\n  \nMethods\n\nInteractive (group) exercises for reflection and application.\nPractice-based case studies from several years of cultural experience of the trainer.\nExchange of best practice\, experience and mutual learning.\nApplication of cultural models.\n\n  \nNote on the times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\n  \nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-egypt-more-relationship-than-business-business-training-for-project-leaders-specialists-and-managers/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Aegypten-Marina_Ibrahim_Veranstaltung_Titelbild.png
ORGANIZER;CN="Marina Ibrahim":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20211104T103714Z
LAST-MODIFIED:20240416T102824Z
UID:10000203-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Intercultural Training Great Britain: A Brolly\, Some Small-Talk and a Good Sense of Humour - Business training for Project Leaders\, Specialists and Managers
DESCRIPTION:What is important to do business successfully in the UK? Even after BREXIT\, UK-German trade relations will continue. \nGermany and the UK not only share common interests in tackling climate change\, but also have a strong bilateral relationship in many other areas. In order to successfully address the still numerous challenges such as the climate crisis\, pandemic\, digitalisation\, etc.\, and for trade and investment to flow as smoothly as possible across the Channel\, we need a solid UK-German relationship. \nWhat influence does the British mentality have on intercultural cooperation? What makes the British so “British” and why are they so different? Caution. Don’t be fooled by assumed external similarities and geographical proximity. Our intercultural training will give you an impression of the country’s cultural\, political\, historical and economic background and help you to understand British attitudes to life and behaviour – both in business and in personal relationships. \n  \nContents\n\nUnderstanding Britain’s country\, people and island culture.\nWhat is hidden between the polite and friendly people? Can you really learn small talk and British humour?\nHow do you build trust between business partners?\nWhat historical events have shaped the British mentality?\nWhat influence does religion have on British norms and values?\nHow have political and social trends shaped today’s mentality?\nWhat regional differences should you be aware of in order to work successfully with your British colleagues and business partners?\nHow can you prepare yourself for intercultural challenges and successfully secure long-term and successful business relationships in Great Britain?\n\nBenefits\n\nEstablishing the foundation for long-term and successful business relationships in Great Britain.\nPreparing for intercultural challenges and preventing misunderstandings and conflicts.\nExpanding your scope of action and optimising your collaborations .\nYour contracts and projects progress more seamlessly.\nSaving time\, money\, stress\, and frustration.\n\nMethods\n\nInteractive (group) exercises for reflection and application.\nPractice-based case studies from several years of cultural experience of the trainer.\nExchange of best practice\, experience and mutual learning.\nApplication of cultural models.\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\n  \nNumber of participants: 3 to max. 108\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/intercultural-training-great-britain-a-brolly-some-small-talk-and-a-good-sense-of-humour-business-training-for-project-leaders-specialists-and-managers/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Grossbritannien-Marina_Ibrahim_Veranstaltung_Titelbild.png
ORGANIZER;CN="Marina Ibrahim":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20211216T123421Z
LAST-MODIFIED:20240416T102907Z
UID:10000233-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Successful cooperation with German or Austrian partners
DESCRIPTION:Germany and Austria offers a lot of interesting business opportunities for Chinese companies. But which intercultural factors influence the cooperation between China and Germany? What thought patterns\, behaviors and backgrounds do German partners have? How do you carry out joint projects with German colleagues? How are Chinese partners perceived by German partners? \n德国给中国企业提供了许多有趣的商业合作机会。但哪些跨文化因素影响中德合作？德国合作伙伴有哪些不同于中国伙伴的思维模式、行为和背景？如何与德国同事共同进行项目的实施？ 在合作当中德国合作伙伴如何看待中国合作伙伴？ \n  \nThe participants can use the training to increase their awareness of the cultural characteristics of Germany and their effects on business life. During the training\, the participants can deepen their knowledge of how their German business partners think\, act and communicate. Together with the participants\, I work as a trainer on the intercultural competence that is crucial for the success in cooperation with German business partners. \n学员可以通过培训提高他们对德国文化特点及其不同文化对跨文化合作影响的认识。在培训中，学员可以加深对德国商业伙伴如何思考、行动和沟通的了解。跨文化管理培训帮助学员培养跨文化交流技能，这些技能对于与德国商业伙伴合作取得成功至关重要。 \nTraining language\nChinese \n培训语言\n中文 \nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \n 
URL:https://www.ticommunication.eu/en/event-details/7040/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/China_Deutschland_Oesterreich-Xueli_Yuan_Veranstaltung_Titelbild.png
ORGANIZER;CN="Xueli Yuan":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20220221T141250Z
LAST-MODIFIED:20240416T102941Z
UID:10000223-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Blended Learning Course: WEST meets EAST. Working successfully with Chinese!
DESCRIPTION:ONLINE LEARNING 24/7 + WEBINAR\nAre you being sent to China or managing a project in a Chinese environment? Are you perhaps facing difficult negotiations in China business? Or are you expanding business relations or want to build them up? Would you like to send your project\, sales or purchasing teams better prepared to communicate with Chinese business partners? Then this course is interesting for you! \nWorking with Chinese colleagues internationally or in China is part of everyday working life in many companies. Chinese culture has a decisive influence on the way your colleagues think\, feel and act. Work and leadership styles that we take for granted are suddenly inappropriate and wrong. Chinese emphasize different values in work and business life\, which can easily lead to difficulties in everyday life\, and – if used correctly – also offers potential for development. \n  \nContents\nThe Blended Learning Course guides you through the cultural differences in a practice-oriented way.\nYou will find the following contents in the four modules\, which you can book individually or as a whole: \n\nModule 1: What does culture mean? – Getting to know cultural sensitivity and improving personal perception.\nModule 2: Country and people – Acquiring knowledge about “What makes China tick? Country\, language\, people\, customs and traditions.\nModule 3: Communicating with Chinese – Improving communication with Chinese colleagues\, customers and Chinese employees.\nModule 4: Working with Chinese – learning and practicing the key elements of working culture\n\nBenefits\n\nSensitivity to cultural differences acquired\nLearn what your personal perception is and what consequences this has for good cooperation\nBasic knowledge about “What makes China tick? State\, language\, people\, customs and traditions\, acquired\nCauses of conflict areas/misunderstandings understood and solutions found\nImproved communication with Chinese customers and Chinese\n\nMethods\n\nInteractive (group) exercises for reflection and application.\nPractice-based case studies from several years of cultural experience of the trainer.\nExchange of best practice\, experience and mutual learning.\nApplication of cultural models.\n\nSchedule\n\nTotal learning time of the self-learning units approx. 90 minutes\, individual processing time may vary depending on intensity.\nFour modules can also be used individually as microlearning.\n4 x webinar 90 minutes or 1 day face-to-face training session\nTotal: 720 minutes = 12 hours\n\nNumber of participants: 3 to max 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English and German.
URL:https://www.ticommunication.eu/en/event-details/blended-learning-course-west-meets-east-working-successfully-with-chinese/
LOCATION:virtual
CATEGORIES:Intercultural Training
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/China-Barbara_Geldermann_Veranstaltung_Titelbild.png
ORGANIZER;CN="Dr. Barbara Geldermann":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20220407T074721Z
LAST-MODIFIED:20240416T100631Z
UID:10000189-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Leadership Activation Workshop
DESCRIPTION:You are a smart\, competent and ambitious manager. You have attended various management training programs and read books to grow as a leader. You know what to do\, but despite your efforts and good intentions\, you find it hard to put it into action consistently. You often feel sandwiched between Top Management’s requests and your team’s needs; some of your work relationships are still frustrating\, for example with your superiors or with colleagues in other functions\, or you are finding it hard to bring out the best in your team. What is missing? How can you bridge the gap between where you are and where you want to be? \nIn this experiential Leadership Activation Workshop\, you will discover the biggest obstacle that sabotages high achieving managers\, teams and entire organizations and how to consciously activate your leadership to overcome it. This will give you one of the keys to exponential success and will move you to a new level of leadership impact. \nYou will come out of this workshop with:\n\nA new understanding of what is holding you and your team back\, that you never thought about\, and what you can do to turn things around.\nA new awareness of your true power of influence\, that will allow you to make a greater positive impact in your organization\, with greater ease.\nA clear vision of the person and leader you really want to be.\nAn effective method you can apply in any situation at work and at home\, that will help you to think\, feel and behave like the person and leader you really want to be.\nPractical tools to stop self-sabotage and activate the true leader within you.\nA better understanding of how the brain works and of the critical importance of creating psychological safety at individual\, team and organizational levels to achieve your goals faster.\nA process that helps you to turn frustrating work relationships into productive collaborations\, across hierarchies\, functions and cultures.\nAn effective process to activate your team’s hidden potential\, even if right now you think it’s impossible.\n\nMethods:\n\nExperiential activities in plenary and in sub-groups\, depending on the number of participants.\nIndividual reflections and group discussions\nEngaging videos to help gain deeper insights\n\nNote on times\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks\n\nNumber of participants: 6 to max. 12\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \n 
URL:https://www.ticommunication.eu/en/event-details/leadership-activation-workshop/
LOCATION:virtual
CATEGORIES:Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/09/Leadership_Activation-Myriam_Callegarin_Veranstaltung_Titelbild.png
ORGANIZER;CN="Myriam Callegarin":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20220817T100122Z
LAST-MODIFIED:20260224T094513Z
UID:10000242-4070908800-4070995199@www.ticommunication.eu
SUMMARY:Customer Centricity - Business seminar for specialists and executives who want to get familiar with the topic
DESCRIPTION:Especially in mature markets\, for companies and organizations it is becoming increasingly difficult to differentiate from competitors only with products or services. At the same time\, the specific design of customer relationships and customer experience is a growing factor for success. \nWith a customer-centric approach\, companies consistently focus on customer relationships from R&D to after-sales. Individual customer wishes\, expectations and needs are the center of entrepreneurial activity. \nCustomers are not only the focus of sales and marketing employees\, but everyone in the organization is working on the creation of a unique and tailored shopping experience. The overall objective is a long-term\, loyal and profitable relationship with the client. \nIn our training\, we will show you how to implement a customer-centric mindset in your company. You will learn basic methods that support the design of a positive customer experience: \n\nUnderstanding customer centricity as a holistic strategic approach\nAnchoring customer focus in corporate culture\nDesigning customer experience\n\nUse personas and user stories for a better understanding of customers\nMake customer journey and touchpoints transparent\nCreate a unique customer experience and wow moments\n\n\nIdentify and manage the challenges of customer centricity transformation\n\nBenefit:\n\nUnderstand the central importance of individual customer needs for the company’s success\nLearn about approaches with which a customer-centric mindset can be established in the company\nBecome familiar with tools and methods that lead to a better understanding of customers and thus create a positive shopping experience\n\nMethods: \n\nVirtual input\nGroup work\nGroup discussions\n\nNotes on Time:\n\nAs a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm\nAs in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break\n\nNumber of participants: 3 to max. 10\nYou can book the training as an in-house measure or as a virtual training. If more than two people are interested\, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below. \nTraining languages: English\, German\, Portuguese and Spanish.
URL:https://www.ticommunication.eu/en/event-details/customer-centricity-business-seminar-for-specialists-and-executives-who-want-to-get-familiar-with-the-topic/
LOCATION:virtual
CATEGORIES:Customer Centricity,Leadership
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2022/08/Vorlage-Event-Titelbild-mit-Trainerbild.png
ORGANIZER;CN="Alexandra Metzger":MAILTO:contact@ticommunication.eu
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20990101
DTEND;VALUE=DATE:20990102
DTSTAMP:20260426T142750
CREATED:20211102T150456Z
LAST-MODIFIED:20250811T133313Z
UID:10000174-4070908800-4070995199@www.ticommunication.eu
SUMMARY:E-Learning courses to prepare your intercultural business situations
DESCRIPTION:Prepare for your international assignments wherever and whenever you like!\nWith our innovative e-learning courses\, you’ll become fit for intercultural business situations. You and your employees control your own learning process – just the way you need it: Where\, when and for as long as you like! Become familiar with the most important cultural business peculiarities of a country\, in order to “survive” intercultural business situations. \n\nThe courses are designed with an eye to variety and include several interactive course elements.\nLearners are encouraged to pay full attention through a combination of reading and listening texts\, videos\, animations\, smaller tasks and quizzes.\nIn the case of more extensive needs\, the courses can be combined with coaching and/or workshops in a blended format.\nThe average time needed to complete each course is between 70 and 90 minutes.\nIf desired\, the individual e-learning courses can also be integrated into your own LMS.\n\nCurrently we offer intercultural e-learnings on the following topics & countries:\n\nIntercultural Awareness\nBusiness Culture Australia\nBusiness Culture Austria\nBusiness Culture Arab Gulf States\nBusiness Culture Belgium\nBusiness Culture Brazil\nBusiness Culture China \nBusiness Culture Germany \nBusiness Culture France\nBusiness Culture Great Britain\nBusiness Culture India\nBusiness Culture Japan\nBusiness Culture Malaysia\nBusiness Culture Mexico\nBusiness Culture The Netherlands\nBusiness Culture Philippines\nBusiness Culture Poland\nBusiness Culture Romania\nBusiness Culture Russia\nBusiness Culture Saudi Arabia\nBusiness Culture Singapore\nBusiness Culture South Korea\nBusiness Culture Sweden\nBusiness Culture Switzerland\nBusiness Culture Southeast Asia\nBusiness Culture Hungary\nBusiness Culture Taiwan\nBusiness Culture UAE\nBusiness Culture USA\n\nIn addition to existing courses\, further e-learning courses are continually being developed. We would be happy to develop specific e-learning courses for your internal needs. \nPrice On Request \n\n\n  \n\n\n\n Name\n \n \n Email\n \n \n Comapny\n \n \n Subject\n \n \n Your message (optional)
URL:https://www.ticommunication.eu/en/event-details/intercultural-e-learnings/
LOCATION:virtual
CATEGORIES:E-Learning
ATTACH;FMTTYPE=image/png:https://www.ticommunication.eu/wp-content/uploads/2021/11/Titelbild_E-Learning_EN_IK-1.png
END:VEVENT
END:VCALENDAR