Intercultural Training: "Cultural agility – The Competitive Advantage” – Global Leadership & Communication
2099-01-01 | virtual
In today’s competitive business environment Leaders must continuously develop to be ready to push forward growth strategies, drive innovation and work directly with customers and employees from anywhere in the world. In a recent survey from the Economist Intelligence Unit, 90% of executives from 68 countries define ‘cultural intelligence and agility as their top challenge when working virtually and across borders. Even managers in domestic organisations are likely to work with employees from a variety of cultural backgrounds. 90% of the tasks and activities are communications between people who think and behave differently. On average, 79% of team performance is lost because of the clash of values and personalities combined with poor leadership. The skill to turn those differences into synergy, reducing stress and conflicts becomes THE competitive advantage.
The following topics will be discussed in detail during the training:

Self-awareness and awareness about own prejudices and preconceptions
Learn to adjust your own behaviour to maintain effective communication
Leverage team performance by reducing clash of personalities combined with poor leadership
Reduce stress and conflicts
Learn to create synergy instead, when interacting and managing cross-culturally
Avoid cultural differences turning into liability
Identify the capabilities of your team, focus on and realise their untapped potential
Analysis of specific situations and discussing graphic examples

Benefits
The training has the aim to prepare the participants for the intercultural impacts of global leadership. “You cannot not communicate” (Paul Watzlawick) simply means that EVERYTHING one does is “read” as communication by the culturally diverse people around them. It is therefore critical that one communicates as clearly and as accurately as possible, rather than leaving it to chance. The participants can therefore learn about becoming more confident and competent in communication in intercultural work settings to enable global leadership skills and cultural agility.
Methods

Lecture and discussion
Analysis of case studies
Inclusion of real case studies from the participants
Group work
Participant-orientated reflections

Note on times

As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English and German.

Agile goes intercultural - Implementing agility in intercultural teams - Business training for executives, agile coaches and scrum masters
2099-01-01
Today, agile work is part of business routine in many companies. Independent teams develop new solutions for individual customer requirements. Self-reflection and feedback are part of their cooperation and leaders understand their role as facilitators and coaches. Challenges arise when agile approaches are rolled out globally and become part of international virtual collaboration. Diverse ideas about self-organization, in the communication of critical project information or in the way planning is done often lead to discrepancies and impede targeted teamwork. The concept of agile leadership might be interpreted in different ways. The seminar raises awareness of typical obstacles in the global rollout of agile practices.
Contents

Strengthening trust: manners, behaviors and netiquette in virtual teams
Retrospectives: How communication styles influence feedback
Working successfully: Understanding working styles in an international agile team
Agile leadership: leadership philosophies and leadership expectations in an international context

Benefits

Understanding different interpretations of agile practices in an international context and using them constructively
Reflecting on your own cultural imprint and its effects on team members
Influencing project success through relationship management and communication
Developing recommendations for your own working life

Methods

Virtual input
Group work and group discussions
Communication exercises and simulations
Video sequences

Notes on Time:

As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, Portuguese and Spanish.

Cultural Agility - Your competitive advantage
2099-01-01
Cultural agility sets the course for successful leadership in a highly dynamic and uncertain world. To prepare for international challenges, leaders must constantly evolve to drive growth strategies and innovation, and to successfully engage with customers and employees from around the world. In a recent survey by the Economist Intelligence Unit, 90 per cent of executives from 68 countries said that “cross-cultural management” was the biggest challenge in working across borders. Even managers in domestic organisations will increasingly work with staff from different cultural backgrounds. 90 % of tasks and activities involve communication between people who think and behave differently. On average, 79 % of team performance is lost due to the clash of values and personalities combined with poor leadership. The ability to turn these differences into synergies reduces stress and conflict and can work to YOUR competitive advantage.
Contents

Self awareness and awareness of own prejudices and preconceptions
Learn to adapt your own behaviour to maintain effective communication
Increase team performance by reducing the clash of personalities associated with poor leadership
Reduce stress and conflicts
Instead, learn to create synergies when interacting and managing across cultures
Avoid cultural differences beconing a burden
Recognise your team’s capabilities, focus on their potential
Practical case studies and discussion of real-life examples

Benefits
The training aims to prepare participants for the intercultural implications of global leadership. “You cannot not communicate” (Paul Watzlawick) simply means that EVERYTHING you do is “read” as communication and communication is always cultural. It is therefore crucial to communicate as clearly and accurately as possible and not leave it to chance. Participants can therefore learn how to become more confident and competent in communicating in cross-cultural work environments to enable global leadership and cultural adaptation.
Methods

Interactive (group) exercises for reflection and application
Practice-based case studies from the trainer’s 20 years of experience
Exchange of experiences and mutual learning
Application of cultural models and presentation to change perspectives

Note on times

As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English and German.

Agile Leadership, Decision-making and Action in the VUCAD² World: Business training for specialists and managers
2099-01-01
‘Growth and success in today’s marketplace is increasingly dependent on a willingness to be flexible and agile.’ (Scott M. Graffius, Agile Transformation)
VUCAD² is the acronym for Volatility, Uncertainty, Increasing Complexity and Ambiguity, Dynamics & Diversity. VUCAD² describes the increasing speed and frequency of change as a growing part of our everyday lives and professions. Businesses today need to be flexible and agile to survive in the so-called VUCAD² world. However, this workshop deals with how we perceive VUCAD², how we react to it and what we can do to successfully master these new demands.
With our expert Marina Ibrahim you will learn how to activate the agility of your teams and employees with the help of agile mindset, learning, leadership and action.

Contents

VUCAD² impact on leaders, teams and organisations
Leadership and strategic planning skills
Decision-making, agility and adaptability
Self-confidence, goal setting – and goal achievement
Agile & Diverse Learning
Agile & Diverse innovation and communication culture (virtual, hybrid, in the office)

Benefit

Improved understanding of agile ways of thinking and acting
Increased motivation, commitment and cooperation
Recognising potential as an agile leader
More creativity, personal responsibility and independence

Methods

Interactive exercises
Video and audio
Case studies
Breakout Sessions
Discussion and reflection

Notes on Time:

As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English and German.

Leadership – Unlocking Potential
2099-01-01
In this workshop, leaders will learn how to quickly identify and support their employee’s potential, even when that potential isn’t visible. A key aspect of the workshop is teaching leaders how to recognize and address their employees’ needs to bring out the best in them. Additionally, the workshop explores how the brain functions and how this knowledge can be leveraged to lead both oneself and others better. Another focus is placed on the strategic use of constructive questions and the development of a coaching approach to support and motivate employees. The workshop provides practical tools and methods to help leaders enhance their daily practice, lead more effectively, and unlock their employees’ potential.

Recognizing Employee Needs: How can I identify my employees’ needs and address them effectively?
The Brain’s Role in Leadership: How does the brain influence decisions and behavior, and how can I use this knowledge?
Identifying Potential: How can I uncover my employees’ potential and actively support it?
Developing a Coaching Approach: How can I integrate a coaching mindset into my leadership style to better support and nurture employee development?
Feedback as a Development Tool: How can I provide feedback that brings out the best in my employees and motivates them to achieve their best performance?
Enhancing Agility and Influence: How can I gain more agility and influence as a leader through individualized leadership and targeted development?

Benefits:

Enhancing the ability to recognize and respond to each employee’s individual needs
Effectively utilizing feedback as a tool for employee development
Boosting employee retention and motivation through targeted support
Developing coaching skills to intentionally unlock employee potential
Improving team performance through individualized support and development
Advancing personal growth as a leader through new insights and tools

Methods:

Practical input
Interactive reflection exercises
Group work and experience sharing
Case studies and concrete solution approaches
Feedback exercises and practical application
Exercises on asking constructive questions and coaching

Note on times:

As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee break

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, Italian and German

Virtual Okaloa Flowlab simulation - Multi-Team
2099-01-01
When you look at how work flows through an organization, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same task, or if external dependencies like vendors or agencies are involved. How can you identify them, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers, co-operate better and hence improve their team and organizational culture?
Topic: Multi-Team
This simulation allows an experience of flow and collaboration across multiple teams that need to work together to deliver value. Individual teams can be competence, component or technology teams each with their own area of specialization. They could even be feature teams (full-stack teams) to the extent that each feature team focusses on its own feature set (e.g. check-out, …). The simulation demonstrates multi-tiered flow and collaboration across 2 different levels:
1) the request level and
2) work item level
One of the elements of this simulation is to experience bottlenecks in a multi-team context and the effects of this on delivering value. This simulation is relevant in combination with methods that address scaling.
Learning objectives and benefits

During and after the simulation definite wow-moments across teams on more collaborative ways of working
After the simulation better communication and collaboration across teams
Faster and more reliable delivery of requests to the customer
Better quality across work, also long-term
Cost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams
Individuals will be able to see the bigger picture of the work, work for a purpose, take personal pride across the organisation and improve the organisational culture

Course format
4 hours simulation, including group discussion, real life simulation and debrief. (virutal version; in person if Silke Noll is in Germany)
Note on times

The course will be run out of New Zealand.
4-5 hours, 8-12am CEST, 6-10pm NZST.

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, French and Italian.

Virtual Okaloa Flowlab simulation - Teamflow
2099-01-01
When you look at how work flows through an organization, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work, or if external dependencies like vendors or agencies are involved. How can you identify them, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers, co-operate better and hence improve their team and organizational culture?
Topic: Teamflow
Through simulating a conventional work environment that reflects a mechanistic mindset characterized by a focus on resource efficiency, command and control and specialist workers, participants experience which roadblocks need to be overcome. As the team is taking its first baby steps into agile, they will experiment (in 2 or 3 rounds) with policies and practices (e.g. pull of work, cadences, limiting WIP) that enable collaboration, get the team into flow, and allow an agile mindset to emerge. Weaved into the simulations they will discover the fundamental difference between resource efficiency and flow efficiency.
Learning objectives and benefits

During and after the simulation definite wow-moments across teams on more collaborative ways of working
After the simulation better communication and collaboration across teams
Faster and more reliable delivery of requests to the customer
Better quality across work, also long-term
Cost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams
Individuals will be able to see the bigger picture of the work, work for a purpose, take personal pride across the organisation and improve the organisational culture

Course format
4 hours simulation, including group discussion, real life simulation and debrief (virtual version; in person if Silke Noll is in Germany).
Note on times

The course will be run out of New Zealand.
4-5 hours, 8-12am CEST, 6-10pm NZST.

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, French and Italian.

Virtual Okaloa Flowlab simulation - Competence
2099-01-01
When you look at how work flows through an organization, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work, or if external dependencies like vendors or agencies are involved. How can you identify them, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers, co-operate better and hence improve their team and organizational culture?
Topic: Competence
What happens when you have specialist workers involved when delivering value to the customer? When you rely on specialist workers, you automatically create dependencies, i.e. key man dependencies, and dependencies between work items. The purpose of this simulation is to experience bottlenecks as a result of assigning work to the specialist. This simulation is relevant when you want to introduce the concept of staff liquidity. It can be used in environments where methods like e.g. Kanban and Scrum are applied.
Learning objectives and benefits

During and after the simulation definite wow-moments across teams on more collaborative ways of working
After the simulation better communication and collaboration across teams
Faster and more reliable delivery of requests to the customer
Better quality across work, also long-term
Cost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams
Individuals will be able to see the bigger picture of the work, work for a purpose, take personal pride across the organisation and improve the organisational culture

Course format
4 hours simulation, including group discussion, real life simulation and debrief (virtual version; in person if Silke Noll is in Germany).
Note on times

The course will be run out of New Zealand.
4-5 hours, 8-12am CEST, 6-10pm NZST.

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, French and Italian.

Virtual Okaloa Flowlab simulation - Value Stream
2099-01-01
When you look at how work flows through an organization, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work, or if external dependencies like vendors or agencies are involved. How can you identify them, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers, co-operate better and hence improve their team and organizational culture?
Topic: Value Stream
Many organizations struggle with the phenomena: performance versus cost versus quality and time pressure. Trying to validate all assumptions upfront will in the end lead to bad quality because at a certain point you will be faced with pressure to deliver and then suddenly the item is rushed through the system. Not agreeing on requirements might lead to high risk of failure further in the value stream. But how to find turning point, moment that you know you are over assessing. The urge to get everything cleared out makes that in the end we feel time pressure and we deliver bad quality. In this simulation participants experience the end-to-end flow along a value creation process, from customer request to delivery to the customer. It addresses dealing with assumptions of the upstream, hand-offs and loopbacks.
Learning objectives and benefits

During and after the simulation definite wow-moments across teams on more collaborative ways of working
After the simulation better communication and collaboration across teams
Faster and more reliable delivery of requests to the customer
Better quality across work, also long-term
Cost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams
Individuals will be able to see the bigger picture of the work, work for a purpose, take personal pride across the organisation and improve the organisational culture

Course format
4 hours simulation, including group discussion, real life simulation and debrief (virtual version only).
Note on times

The course will be run out of New Zealand.
4-5 hours, 8-12am CEST, 6-10pm NZST.

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, French and Italian.

Virtual Okaloa Flowlab simulation - Workflow
2099-01-01
When you look at how work flows through an organization, what you see is often the time when people in teams are actively working on it. Mostly neglected are the wait states. They naturally appear in all organizations around the world when more than one team is working on the same work, or if external dependencies like vendors or agencies are involved. How can you identify them, and how can teams learn to reduce the wait time to deliver quicker and more reliably to their customers, co-operate better and hence improve their team and organizational culture?
Topic: Workflow
In most organizations work is handed over from one specialist role to another, following a certain sequence, also known as a workflow. Workflow cannot be ignored as it is an important part of how work is organized in most organizations, even including agile organizations. Participants will experience workflow (loopbacks) and dependencies. With this simulation we are simulating a typical workflow as defined in e.g. Jira or any other tracking system, whereby work goes from one person to another, and back in case of loopbacks. The Workflow simulation shows what Kanban really is about – differentiating between proto-kanban and Kanban as well as teaching how to deal with back-flow.
Learning objectives and benefits

During and after the simulation definite wow-moments across teams on more collaborative ways of working
After the simulation better communication and collaboration across teams
Faster and more reliable delivery of requests to the customer
Better quality across work, also long-term
Cost savings because of shorter lead times (time from starting to finishing work) and higher throughput across teams
Individuals will be able to see the bigger picture of the work, work for a purpose, take personal pride across the organisation and improve the organisational culture

Course format
4 hours simulation, including group discussion, real life simulation and debrief (virtual version; in person if Silke Noll is in Germany).
Note on times

The course will be run out of New Zealand.
4-5 hours, 8-12am CEST, 6-10pm NZST.

Number of participants: 3 to max. 10
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.
Training languages: English, German, French and Italian.

Influence Shift Workshop - Exclusive event for Senior Executives who are committed to activating their own and their organization’s hidden resources
2099-01-01
Who influences whom in your work? If you are experiencing any of the situations below, chances are that other people are influencing you more than you are influencing them. Your boss, Global Headquarters or shareholders are limiting your power, saying No to your suggestions, denying resources, or keeping you waiting for answers. Your peers keep ignoring or even sabotaging the implementation of your important cross-functional project. Your team say ‘Yes’ to everything you say, but they implement your strategy so slowly that it drives you crazy.
Contents
Discover how to create an Influence Shift that changes the relationship dynamics with your most difficult stakeholders, so they get fully on board. In this online, experiential Influence Shift Workshop you will learn:

What an Influence Shift really is and how to apply its power to your most important work relationships in a positive, ethical way that benefits everyone involved
The exact steps to create an Influence Shift with your superiors, peers and employees that allows you to get what you need from them without pushing or pleasing
The 3 biggest saboteurs that slow high-achieving leaders down that cause business organizations to lose millions of dollars every year, and how to dissolve them
How to activate the hidden resources in your organization and boost collaborative performance, increase agility and accelerate strategy execution

Note on times

2,5 hours

Number of participants: 3-8
You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.

Fragile-to-Agile Breakthrough Coaching
2099-01-01
‘Growth and success in today’s marketplace is increasingly dependent on a willingness to be flexible and agile.’ (Scott M. Graffius, Agile Transformation)
Learn how cultural agility inspires leaders to gain clarity quickly and to respond flexibly and sustainably in an ever-demanding complex business world!
VUCAD² describes the increasing speed and frequency of change as a growing part of our everyday lives and business. VUCAD² is the acronym for Volatility, Uncertainty, Increasing Complexity and Ambiguity, Dynamics & Diversity. Businesses today need to be flexible and agile to survive in the so-called VUCAD² world. Any strategy for an Agile Transformation comes from knowing where you as leader and as organization are today and where you need/want to go.
This 30-days ‘Breakthrough Coaching Programme’ is designed to support you as a leader whose job it is to make sense of a complicated and turbulent world and how to respond to it faster and sustainably. This ‘Breakthrough Coaching Programme’ helps you embracing a growth mindset, adapting behaviours, and securing tools that deliver enhanced customer value, improve team performance, and achieve better business results. Expect the benefits of the ‘Breakthrough Coaching Programme’ that incite you in:

Creating a clear vision for your organisation’s goals
Uncovering hidden challenges
Establishing an Agile Mindset
Re-energising your potential as agile leader
Leading with clarity and confidence
Enhancing decision-making capabilities and adaptability
Building and empowering high performing agile teams
Embracing diversity for an innovative and inclusive culture

Arrange an exploratory call with Cultural Agility expert Marina Ibrahim to find out how this ‘Breakthrough Coaching Programme’ can help you gain AGILE insights and activate the agility of your organisation, leadership, and people.
Training languages: English and German.

E-Learning courses Agility and Teamwork
2099-01-01
Develop yourself further wherever and whenever you want!
With our innovative e-learning courses, you have the opportunity to develop personally and professionally. You and your employees control your own learning process – in a way that suits you. You learn what is relevant to you, exactly where, when and for however long you want!

The courses are designed with an eye to variety and include several interactive course elements.
In the case of more extensive needs, the courses can be combined with coaching and/or workshops in a blended format.
The average time needed to complete each course is between 2 and 4 hours.
If desired, the individual e-learning courses can also be integrated into your own LMS.

We divide our e-learning courses for agility and teamwork thematically into three groups. You can book the individual courses according to your needs.
1. Productive Teamwork

Developing Winnings Teams
GRID – 4 Factors of Successful Teams
Project Management
Remote Collaboration
Successful Intercultural Cooperation

2. Successful Communication

Delivering Bad News
Effective Communication
Giving & Receiving Feedback Successfully
Leadership Conversations
Mindful Communication – Strengthening Connections and Preventing Conflicts

3. Agility and New Work

Agile Frameworks: Scrum
Design Thinking – Boosting Innovation and Creativity
Kanban Fundamentals – Stop Starting, Start Finishing
Understanding Agile
Understanding New Work

In addition to existing courses, further e-learning courses are continually being developed. We would be happy to develop specific e-learning courses for your internal needs.
Price On Request

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