Globalization – 6 Ways to Lead Your Intercultural Team towards Success


In the ever increasing globalized world, collaborations of intercultural teams have slowly become the norm. Therefore, it is not surprising that intercultural competencies have become a key competency of the 21st century. Since the globalization intensifies relationships worldwide on various levels, not only chances, but also challenges emerge. From efficient communication, conflict management, to constant development, there are numerous things you can do, to lead your intercultural teams towards success.





Managing Cultural Diversity: New Challenges of the Globalized Working Environment

Buch Kulturelle Vielfalt richtig managen Die neuen Herausforderungen der globalisierten ArbeitsweltIn the book „Managing cultural diversity: New Challenges of the globalized working environment" author and trainer Karin Schreiner explains how to deal with cultural diversity and challenges. She says that “cultural diversity is a reality in our (professional) day-to-day life and we must learn to deal with it. That cultural diversity is a resource we can make use of. That cultural diversity not only affects organizations, but all areas of our lives, especially the educational and health sector – which are elaborated on in the book.” It becomes clear that leaders are facing great challenges. When is a yes really a yes – or more of a no? How can you bring clarity into your team, when comprehension questions are an absolute no-go? The art lies in seeing cultural diversity as a resource for innovation and new approaches to solutions. This takes sensitivity and openness, as Karin Schreiner emphasizes. Many more topics are touched upon in the book, engaging the reader with interviews, practical examples and the chance, to learn how to manage cultural diversity effectively.

6 Ways That Will Lead Your Intercultural Team towards Success

Intercultural diversity brings a great spectrum of innovation, ideas, creativity, perspectives and increased levels of productivity. It seems obvious: a well-coordinated, international team can come to valuable results – however, it takes a competent leader and some guidelines.

  1. Communication = Challenge of Intercultural Teams?

    Take the time to communicate effectively! On average, managers spend 70-90% of their time talking to their teams and employees. Why? Because the key for successful collaborations of intercultural teams is: communication. But how do you do it the right way? It is important that you communicate regularly and in a detailed manner: regular, personal contact or exchanging information through email, video conferences or through other means is advisable. Since different languages increase the risk of miscommunication, it is also advised to conclude meetings, clarify inquiries and explain definitions, as well as processes in writing.
  2. Globalization, socio-cultural trends, economical developments – are you up-to-date?

    Some argue that globalization has died; others argue, that globalization is going backwards; and then there are some who argue, that globalization is transforming, like Arindam Bhattacharya (globalization researcher). The most important aspect amongst all these theories is that you stay up-to-date. Karin Schreiner explains that leaders face a great challenge: they must always be up-to-date in regards to the newest, socio-cultural trends and must know how to react accordingly. She emphasizes that leaders must have incredible social competencies, as well as intercultural competencies in order to succeed.

  3. How Do Common Conflicts Emerge in Intercultural Teams?

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    Because of the globalization, different cultures are often brought together and sometimes, these differences cause cultural clashes. Aspects such as language, time, hierarchies and individualism can become challenges for intercultural collaborations. Especially in the educational sector, the lack of language competencies results in conflict and discrimination, as Karin Schreiner explains in her book. However, these conflicts can be seen as a chance, to demonstrate and learn about cultural differences. Based on this, you can decide together with you team how to handle certain situations in the future, in order to avoid the development of severe conflicts.

  4. Developing Intercultural Competencies

    „There are these two young fish swimming along, and they happen to meet an older fish swimming the other way, who nods at them and says, "Morning, boys, how's the water?" And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes, "What the hell is water?" David Foster Wallace.

    This short story shows how often our own reality, is the most difficult one to see. That is why intercultural sensitivity begins with self-reflection, an understanding for your personal values and an understanding for the influence your culture has on your actions, expressions and work methods. In an intercultural team, each person brings their individual, cultural particularities, which you can better understand through observation and active listening.

  5. Seeing Cultural Diversity as an Opportunity

    In Karin Schreiner’s book, one thing becomes clear: Cultural diversity in the work environment is a reality and can only be perceived as enriching, if it is seen as an opportunity. Therefore, the personal development is crucial and can be promoted, particularly in intercultural teams. Hereby, the key to change lies in the combination of old habits and innovative approaches. Thanks to the diversity of team members, intercultural teams have the potential to work more productively and innovatively.
  6. Globalization Demands Constant Development

    Globalisierung mit ti communication

    One of the most important aspects is the personal attitude and the determination to develop personally, as well professionally. Especially as a leader of intercultural teams, you must want to develop yourself constantly and find the time to do so. Karin Schreiner thinks that intercultural trainings and coaching sessions are a great help in the process. Learning through reading, travelling, intercultural networks and work abroad, are great aspects to combine with intercultural coaching sessions. The trainer, Karin Schreiner, explains that coaching, also intercultural coaching is a good way for leaders to be prepared for the new challenges, especially with focus on cultural diversity.

Are you ready to lead your intercultural team towards success? Then sign up for our next open training!
Communication at Work – What’s Really Important?
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Friday, 30 October 2020

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